Privacy policy

Last updated: 16 June 2026

1. Introduction and controller

Spesoft Limited is committed to safeguarding the privacy of website visitors and service users. This policy applies where Spesoft Limited acts as a data controller because it determines the purposes and means of processing personal data.

In this policy, “Spesoft”, “we”, “us” and “our” refer to Spesoft Limited. Where non-essential cookies or privacy choices are used on a Spesoft website or service, users may be asked for consent or provided with privacy controls for their account or service area.

2. Personal data we may process

Depending on how a visitor or service user interacts with Spesoft websites and services, we may process the following categories of personal data:

• Usage data, such as IP address, approximate location, browser and operating system details, referral source, page views, navigation paths, visit length, visit frequency and service-use patterns.
• Account data, such as name, username, login details and data provided to operate an account or service.
• Profile data, such as profile details, contact details, images or preferences provided in account or community areas.
• Service data, such as information supplied or generated while using Spesoft websites, software, products or services.
• Publication data, such as information posted for publication on a website, forum, community area or service.
• Customer relationship and correspondence data, such as name, contact details, enquiry details and communications sent through contact forms or by email.
• Transaction data, such as purchase, payment, refund and order details where goods or services are purchased.
• Notification data, such as an email address or preferences supplied for newsletters or update notifications.
• Configuration and use data, such as settings, software choices or service configuration used to provide statistics, account functions or product features.

Please do not supply another person’s personal data unless we ask you to do so and you have the right to provide it.

3. How we use personal data

We may process personal data to operate websites and services, provide access to software and account areas, secure our systems, maintain backups, communicate with users, respond to enquiries, manage customer relationships, process transactions, send requested notifications or newsletters, analyse and improve websites and services, and keep appropriate records.

We may also process personal data where necessary for legal claims, risk management, insurance, professional advice, compliance with legal obligations, protection of vital interests, or direct marketing where permitted by law and user choices.

The legal bases for processing may include legitimate interests, performance of a contract or steps before entering into a contract, consent, legal obligations and, where relevant, protection of vital interests.

4. Providing data to others

We may disclose personal data to members of our group of companies, insurers, professional advisers, hosting providers, email providers, technical suppliers and other service providers where reasonably necessary for the purposes described in this policy.

Financial transactions relating to Spesoft websites and services may be handled by payment service providers such as PayPal. Transaction data is shared with payment providers only as necessary for processing payments, refunds, complaints and payment-related enquiries.

We may also disclose personal data where required by law, where necessary to protect vital interests, or where necessary for the establishment, exercise or defence of legal claims.

5. International transfers

The existing Spesoft privacy policy records that website hosting facilities are situated in the Netherlands. Hosting, service providers, forums, product sites or third-party services may involve data being processed outside the United Kingdom or European Economic Area where lawful safeguards or applicable transfer mechanisms are used.

Personal data submitted for publication through a website or service may be available via the internet around the world, and we cannot prevent every possible use or misuse of publicly available information by others.

6. Retention and deletion

Personal data processed for any purpose will not be kept for longer than is necessary for that purpose. Retention periods may vary depending on the type of data, account status, service requirements, legal obligations, accounting records, dispute handling and security needs.

Notwithstanding other retention practices, we may retain personal data where retention is necessary for compliance with a legal obligation, protection of vital interests, or the establishment, exercise or defence of legal claims.

7. Your rights

Subject to applicable data protection law, users may have rights to access personal data, rectify inaccurate data, erase data, restrict processing, object to processing, receive data portability, complain to a supervisory authority, and withdraw consent where processing is based on consent.

Some rights are subject to conditions and legal exceptions. You may exercise rights in relation to your personal data by contacting Spesoft using the contact details on this website.

8. Cookies

A cookie is a small file containing an identifier that is sent by a web server to a browser and stored by the browser. Cookies may be persistent cookies or session cookies.

Spesoft websites and services may use cookies for authentication, logged-in status, personalisation, security, advertising and analysis. This modern PHP website also uses a session cookie for contact-form CSRF protection when the contact form is used.

Service providers may also use cookies. Where Google AdSense or similar advertising products are used on Spesoft websites or product sites, advertising cookies may help tailor or measure advertisements. Most browsers allow users to refuse, block or delete cookies, although blocking all cookies may affect website functionality.

9. Amendments

We may update this policy from time to time by publishing a new version on the website. Users should check this page occasionally to ensure they are happy with any changes. Where appropriate, changes may also be notified by email or through account messaging features.

10. Our details

This website is owned and operated by Spesoft Limited. Spesoft Limited is registered in England and Wales under company number 05598529.

The configured registered/contact address for this website is:

You can contact Spesoft using the website contact form or by email at [email protected].

11. Credit

This policy explains how Spesoft handles personal data submitted through the website, contact forms, account areas and related services.